Let's chat

Questions about an order, a custom charm idea, or just want to say hello? We'd love to hear from you.

Message sent!

Thanks for reaching out. We'll get back to you within 1–2 days ✦

We usually answer within 1–2 days, Monday to Friday.

How long does shipping take?

Orders are packed within 1–3 business days and usually arrive 3–7 days after that. You'll get a tracking link as soon as it ships.

Do you offer free shipping?

Yes! Every order over $35 ships free within the US.

Can I request a custom charm?

Absolutely. Send us a message using the form above with your colors, charm and any letters you'd like, and we'll work out the details together.

How do I care for my charm?

Keep it dry and away from perfume or lotion. Store it in the pouch it came in when you're not wearing it and it'll stay shiny for ages.

What's your return policy?

If something isn't right, reach out within 14 days of delivery and we'll make it right with an exchange or refund. Custom pieces are final sale.